FBC Clerkenwell - Privacy Policy 
Introduction
At FBC Clerkenwell, we’re committed to protecting your privacy and keeping yourpersonal data safe. This policy explains what information we collect, why wecollect it, and how we handle it.
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‍Who we are:
FBC Clerkenwell
Contact:  info@gofbc.co.uk
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What personal data do we collect?
Your name and contact details (email, phone) when you enquire, book a tour, use our wifi or become a member.
Companyand payment details if you sign up or make payments. Usage data (like Wi-Fi usage, door access times) for building management and  security. Occasional photos or videos of community events. CCTV footage in common areas (not in private offices or sensitive spaces).
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‍How do we use your personal data?
To respond to your enquiries and provide our services. To manage your membership and process payments. To keep our building secure (e.g., access logs, CCTV in common areas). To send you important updates, newsletters, or event invites (you can     unsubscribe any time). For internal reporting and improving our services.

‍What’s our legal reason for using your data (GDPR)?
We only collect and process your data when at least one legal basis applies:
To fulfil a contract or provide a service you’ve requested
With your consent (e.g. marketing emails)
To comply with legal obligations (e.g. health & safety, security)
For our legitimate interests (e.g. running our business, building security), unless overridden by your rights

‍Data Sharing
We never sell your personal data. We may share data with trusted service providers (cloud hosting, payment processors, IT support) if needed for our business. Some providers may be outside the UK/EEA; if so, we ensure legal safeguards (like official transfer mechanisms). CCTV footage may be shared with law enforcement if required by law.

‍Data Security
We use secure systems, encryption, and access controls to protect your data.Only authorised staff and suppliers can access your data when it’s needed.

‍How long do we keep your data?
We only keep your information as long as we need it for business or legal reasons. When we no longer need it, we’ll securely delete or anonymise it.

‍Your rights
You can at any time:
Ask to see or get a copy of your data
Correct inaccurate data
Delete your data (when legally allowed)
Restrict or object to processing
Withdraw consent (where consent is the legal basis)
Opt out of marketing at any time (just click “unsubscribe” or contact us)If you wish to exercise your rights, contact us at info@gofbc.co.uk.
If you have concerns, you can also raise a complaint with the UK Information Commissioner’s Office: https://ico.org.uk

‍Age Limitation
Our services are intended for individuals 18 and over.

‍Cookies & Website
We use essential cookies for site functionality and, occasionally, analytics cookies to improve the website. You can manage cookies in your browser settings. For more detail, read our Cookie Policy.

‍Changes to this policy
If we update this policy, we’ll announce it on our website or email you if appropriate.